This policy sets out the basis on which any personal data we collect from you, or that you provide to us, via our website, mobile apps, voice-based apps and other digital media and when you attend our events, make donations or interact with us in some other way will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of European Economic Area data protection law, (the “Data Protection Law”), the data controller for your personal data is Heartfulness Institute, a company registered in US, 6320 Ayers Drive, Austin TX 78746 – EIN # 81-1750608 and being a registered public charity status under IRS Section 501(c)(3)
We are part of an international charitable organisation dedicated to bringing Heartfulness meditation to improve people’s lives. We will share your personal data for the purposes set out in this policy with the other affiliate organisations across the world. More details about the sharing of data with the other affiliate organisations can be found in the “Who we give your information to” section.
We will collect and process the following personal data from you:
Information you give us
This is information about you that you give us by filling in forms on our Website/App or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Website/App, subscribe to our service, search for a product, place an order on our Website/App, participate in discussion boards or other social media functions on or via our Website/App, enter a competition, promotion or survey, submit a query, and when you report a problem with our Website/App.
The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, login and password details.
Information we collect about you from your use of our Website:
We will automatically collect information from you each time you use our Website/App. This includes:
Technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number or social media handle used to connect with our customer service team.
Location data – we collect information through the Website/App as to your real time location to provide location services where requested or agreed to by you in order to allow tagging, allow check-in, deliver content, advertising or other services such as event information that are dependent on knowing where you are. This information is/may also be collected in combination with an identifier associated with your device to enable us to recognise your mobile browser or device when you return to the site/App.
Delivery of location services will involve reference to one or more of the following: (a) the coordinates (latitude/longitude) of your location; (b) look-up of your country of location by reference to your IP address against public sources; and/or (c) your Identifier for Advertisers (IFA) code for your Apple device, or the Android ID for your Android device, or a similar device identifier.
Information we receive from other sources.
This is information we receive about you:
In this case we will have informed you when we collected that data if we intend to share your data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data.
We will be combining the data we receive from other Heartfulness organisations when you register for events online or in our meditation centres, when you make enquiries through email, Website/App or other communication channels or when you volunteer with any of our affiliate organisations.
We are working closely with third parties (including, for example, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies here. However, you may not be able to take full advantage of our website if you do so.
A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you close your browser/or exit the Website. Others are used to remember you when you return to the Website/App and will last for longer.
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests in improving our Website/App and engaging in a focused way which understand our users (where we have considered that these are not overridden by your rights).
We use the following types of cookies:[this is a standard list of e-commerce cookies but you should check and delete where appropriate]
Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website/App, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website/App when they are using it. This helps us for our legitimate interests of improving the way our website/App works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our website/App. This enables us, subject to your choices and preferences, to personalize our content, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting / [Advertising] cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our website/App and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
We may also work with advertising networks that gather information about the content on our website [App] you visit and on information on other websites and services you visit. This may result in you seeing advertisements [on] [or] [through] our Website or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off see below or visit http://www.youronlinechoices.co.uk
The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our Website. If you disable all cookies, you will be unable to complete a purchase on our Website.
If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting
For Google Chrome:
1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
For Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
We use information held about you in the following ways:
Information you give to us:
We will use this information to:
Information we collect about you from your use of our Website/App
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights:
Information we receive from other sources
We will combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information to provide you with promotional update communications by email, post and telephone about our products and services.
You can object to further marketing at any time by checking and updating your contact details within your account, or selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by sending us an email to email@example.com
We hold your information for one of three reasons:
For the purposes of a contract with you, where we need information like your name and contact details so we can provide meditation sessions and guidance at your request;
For our legitimate interests, having considered any impact on your interests and rights, for instance in promoting our organisation and the Heartfulness mission, in requesting and processing donations to fund our activities, to learn from our participants, donors and volunteers so we can improve our Website/App, our meditation sessions and education and their general experience of Heartfulness.
Our selected third parties may include:
We will disclose your personal information to third parties:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that may not be subject to equivalent Data Protection Law.
We do not transfer your personal information outside the EEA:
We may transfer your personal information to the following countries outside the EEA: India, USA.
Where we share your data with other Heartfulness entities outside the EEA, we have signed EU-approved standard contractual clauses with each of them to safeguard your information.
The Website/App may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and avoid posting any personal information.
Protecting the safety of children when they use the Internet is important to us.
The Website is intended for use only by persons who are at least  years of age.
By using the Website, you confirm to us that you meet this requirement. If you are under the age of 18, you confirm you have received permission from your parent or guardian before using this site/App or sending us personal information.
If you are under the age of  your parent or guardian must consent on your behalf where we ask for consent in relation to the use of your information.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Our site/App may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We retain personal data for as long as you are a registered meditator, donor or volunteer with us in order to meet our contractual obligations to you in our legitimate interests for as long as is permitted under Data Protection Law for instance in order to comply with our legal obligations. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
You can also exercise the rights listed above at any time by contacting us at firstname.lastname@example.org.
For the purposes of European Economic Area data protection law, If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html ).
Your data protection authority can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
6320 Ayers Drive,
Austin TX 78746
EIN # 81-1750608